SMB

We believe Azerbaijan’s socio-economic development is closely linked with entrepreneurship and its future development!

27 June – International Day of Micro-, Small and Medium-sized Enterprises: SMEs Changing the World A reception of entrepreneurs will be held in Balakan Businessmen of the Nigde (Niğde) Region of Türkiye Visited the Baku SME House Investment Portal: A Support Tool Bringing Together Entrepreneurs and Investors on One Platform Azerbaijan Pavilion Featured at IsDB’s 14th Private Sector Forum Exhibition Winners of the Startup Competition Held Within the Framework of the Islamic Development Bank Group Annual Meetings Announced Support for Expanding Sales Opportunities of SMEs The “7th Local Companies Promotion Exhibition” is being held HELF and AZHAB Forums Held in Baku During the 51st Annual Meetings of the Islamic Development Bank Group Startup Competition Launched Within the Framework of the IsDB Annual Meetings

Citizens are satisfied with the SMBDA Call Center 13.04.22

MAC (Media Analysis Center) conducted a survey to determine the index of activity of Call Centers of public and private institutions.

According to Qafqazinfo, the month-long telephone survey was based on the efficiency of the Call Centers' service, the level of communication with citizens, the answers to the questions and the criteria for an objective, correct approach to solving problems.

Taking into account the above criteria, the activities of the Call Centers were assessed at 4 levels on a 10-point scale.

The highest scores in the survey were provided by the Ministries of Interior, Emergencies, Labor and Social Protection, Environment and Natural Resources, Energy, Foreign Affairs, Economy, Education and Digital Development and Transport, other ministries, as well as the General Prosecutor's Office, State Customs, State Committee For Affairs Of Refugees and Internally Displaced Persons, AzerEnergy OJSC, Small and Medium Business Development Agency, Azerbaijan Caspian Shipping CJSC and Azerbaijan Railways CJSC. Thus, the activities of these institutions were assessed on a scale of 9-10 points. It is stated that the agencies respond promptly to calls and, if necessary, appeals (problems) are taken under control. The survey gave the lowest score (0-2) to the activities of the Call Center of four institutions. These are the Ministry of Defense (the line is always busy and not working), the Ministry of Defense Industry (contact numbers of the Ministry do not work), Supply and delivery of food products OJSC (contact numbers of the OJSC do not work), Ombudsman (Call Center number does not work) and the Ministry of Culture (Hotline service does not work).

https://qafqazinfo.az/news/detail/vetendaslar-bu-qurumlarin-cagri-merkezlerinden-narazidir-359721